Contact us

Let's Make Your Kitchen Safer, Together

Questions, a demo, or help with your account — our team is here and usually replies within one business day.

Get in Touch

Pick whatever works best for you.

Email us

For sales, partnerships and general questions.

hello@safeserve.io

Call us

Mon–Fri, 9am–6pm. Free onboarding help.

+1 (800) 555-0199

Customer support

Already a customer? Our team replies within 2 hours.

support@safeserve.io

Visit us

120 Market Street, Suite 400
San Francisco, CA 94105

Get directions
Support hours: Mon–Fri 9am–6pm · Weekend emergency line for customers

Send us a message

Tell us a little about your business and we'll get back to you.

FAQ

Common Questions

Can't find what you're looking for? Send us a message above.

How quickly can we get started?

Most single-site kitchens are live within a day. Multi-location rollouts usually take one to two weeks, including staff onboarding.

Do you offer a free demo?

Yes. Fill in the form above and a product specialist will walk you through SafeServe using examples from your type of business.

Can you import our existing checklists?

Yes. Send us your current paper or spreadsheet checklists and our team will set them up for you during onboarding — free of charge.

Do you support temperature sensors we already own?

We work with most common Bluetooth probes and wireless sensors. Tell us the make and model and we will confirm compatibility.

Is there a long-term contract?

No. Plans are billed monthly or annually and you can cancel anytime.